Refund & Cancellation Policy

Effective Date: 22 October 2026

This policy applies to digital training software and practice packages purchased from Aravind Study Space.

1. Refund Request Period

Customers may request cancellation and a refund within 7 calendar days of purchase by contacting our support team.

2. Refund Eligibility

Refunds are available for duplicate payments, successful payments where software access is not delivered, or material technical problems that we are unable to resolve.

Other cancellation requests received within 7 calendar days will be reviewed based on the circumstances, the service delivered and applicable consumer protection laws.

3. How to Request a Refund

Email cetefiling@gmail.com with your registered name, email address, payment date, transaction reference and reason for requesting a refund.

Do not share card numbers, UPI PINs, passwords or OTPs.

4. Processing Timeline

We aim to review refund requests within 3 business days. Once approved, we aim to initiate the refund within 5 business days.

Refunds are generally credited to the original payment method within 5-10 business days after initiation, depending on the payment method and banking network.

5. Cancellation and Access

Approved cancellations may result in deactivation of the related software access after the refund is processed.

6. Failed or Duplicate Payments

If your account is debited but access is not delivered, please contact support with the payment reference. Failed or duplicate transactions will be verified and resolved through the payment provider.

7. Consumer Rights

Nothing in this policy limits any rights available to customers under applicable Indian law.

8. Contact Us

Aravind Study Space
Mullappallikonam, Oorutambalam P.O.
Thiruvananthapuram, Kerala - 695507, India

Email: cetefiling@gmail.com

Phone: +91 81378 35422

Legal Name: Uthaman Sathikumari Aravind Uthaman